Perhaps in no other industry, has PhoneReview formed such an exemplary reputation of providing quality telecommunications audit services.

We have performed audits from the Winthrop University Hospital in the Northeast to Southeast Alabama Medical Center in the South to Volunteers Hospitals in Texas.

Hospitals are a unique audit opportunity. Our experience has showed us that most hospitals and health care facilities do not receive the rates and services that are readily available to them. Additionally, most hospitals and health care facilities can tap into State sponsored programs that are afforded to municipalities and schools. Long distance carriers have special programs that we are intimately aware of, and many local exchange companies offer special discounts to organizations in this field.

Because the billing in many cases is widely spread in clinics and off site facilities, slams and crams are often quite plentiful.  We are able to clean up these issues, get you a historical credit, and keep it from happening in the future.

One example of a problem unique to Hospitals is directory assistance billing. Doctors don’t have time to be looking up telephone numbers in a telephone book. Often a life threatening scenario can be playing out and the time saved by dialing 411 can be critical. However, many of the providers of this service are now not experienced in updating this information in their databases as well as the rates in many cases rising well above $1 per request. (some long distance providers are charging in excess of $2 per request.) PhoneReview arranges directory assistance requests through an affiliate that does only this. Their database is updated daily and the price is less than half of what most local carriers charge. Additionally, you can identify what lines are using the directory assistance the most, and monitor the usage in the future.    

We have more Hospital and Health Related Facility references than anyone in the United States.

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Hospitals and Health Related Facilities client list (back to Top)